Frequently Asked Questions

Yes, The Outside Scoop will clean any areas of your property that have dog waste issues, including front, back, and side yards, flower beds, dog runs, etc.

We offer dog waste removal services year-round at all our locations. Even during winter, we continue to provide reliable service. In snowy areas, most waste remains easy to scoop and remove.

At The Outside Scoop, the safety of our clients and their dogs is our top priority. To keep every pet safe, we sanitize all equipment and footwear between yards using a kennel-grade disinfectant to prevent the spread of germs. After each visit, we take a photo of your securely closed gate, giving you peace of mind that your pets won’t escape. Additionally, all our employees undergo thorough background checks to ensure your trust and confidence.

The Outside Scoop offers pooper scooper service plans starting at just $17 per month. Pricing depends on yard size, service frequency, and the number of dogs. Most of our clients typically pay between $97 and $147 per month for their tailored plan.

No contracts required! You can start, pause, or cancel your subscription anytime through your customer portal or by contacting our office.

Proper disposal is vital for environmental safety, as dog waste is classified as a hazardous material. At The Outside Scoop in Central Texas, we tailor our disposal methods to local guidelines. We ensure all waste is handled responsibly, whether by removing it from your property for proper disposal or securely double-bagging it and placing it in your trash can or a designated spot near your home.

Yes, we’re happy to clean with dogs around! We just ask that if your dog has shown any signs of aggression, you keep them indoors during our visit. The safety of our team is our top priority. If your dog shows aggression toward our team, we may require them to stay inside during cleanings or, in some cases, remove your property from our route.

Yes, you can request a specific cleanup day! While not all days may be available in your area, our extensive coverage typically allows us to offer 2-3 options to fit your schedule.

No, we don’t provide specific arrival times for our pooper scooper services. While we strive to accommodate your schedule, our routes are optimized the night before service to minimize drive time and keep costs affordable. We do send a text a hour prior to arrival.